Privacy Policy

Last updated: 8 June 2026

1. Information We Collect

Tri-Arch Sdn Bhd ("we", "us", or "our") collects information you provide directly to us, including:

• Name and contact information (email, phone number)
• Service requests and preferences
• Communication history
• Payment information (processed securely by third-party providers)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our roofing contractor services
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Send promotional communications (with your consent)
• Monitor and analyze trends, usage, and activities

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in our operations
• Professional advisors (lawyers, accountants)
• Authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for processing
• Opt out of marketing communications

6. Cookies

We use cookies and similar tracking technologies to collect and track information and to improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: info@tri-arch.com.my
• Phone: 03-7981 2870
• Address: 19-1, Jalan Indrahana 2, Taman Indrahana, 58100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia